BOOKING POLICY
To secure a reservation and schedule your surf session, 50% of the amount must be paid at the time of booking.
We accept payments through online transfers and cash payments (in person).
When booking Rentals, a form of ID will be requested and kept until your return
CANCELLATION POLICY
We do not accept cancellations on the day of the scheduled activity (Surf, Skate or Photography).
Unfortunately, the full amount of the class will be charged if you are not able to cancel within 24h.
Clients can cancel their activity up to 24 hours before the scheduled time for a full refund. Cancellations within this timeframe will be fully reimbursed.
To cancel a lesson, please contact our team via phone/WhatsApp at +351 916 594 174 or email at hello@trustersurf.com
In instances where unforeseen circumstances (bad weather, bad surfing circumstances…) necessitate canceling a lesson on our side, we will notify you and reschedule as soon as possible.